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Reply To: SCSM Runbook Automation Activity Parameter Mappings
Hi Greg, Although I find your approach very interesting I had no time to start and redesign my solution. So i took the most easy path – I used the SCSM authoring tool and extended the “Runbook...
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Hi Greg, Thank You very much! I’ll give it a try. Stoyan
View ArticleReply To: SCSM Runbook Automation Activity Parameter Mappings
If you use a Get Object or Monitor Object activity from the Orchestrator IP for System Center Service Manager and configure the activity to look at the Class Service Request one of the fields...
View ArticleReply To: SCSM Runbook Automation Activity Parameter Mappings
Hi Greg, Your approach sounds very interesting and it could solve my problem also. Could you please post a bit more details on how you read the User Data field and how you extract it exactly? Many...
View ArticleReply To: SCSM Runbook Automation Activity Parameter Mappings
Stoyan, As far as I am aware SCSM uses the SCO webservice to call the Runbook via the Runbook Automation Activity. The Orchestrator Webservice is limited to a maximum of 10 parameters in the web call...
View ArticleReply To: SCSM Runbook Automation Activity Parameter Mappings
Hi All, Can the SCSM Authoring Tool help me add more property mappings (Text, Long text, ect.) within a Runbook Automation Activity Template? Thanks and Regards! STU
View ArticleSCSM Runbook Automation Activity Parameter Mappings
Dear Experts, I need your help with the following problem: I am automating the creation of new users over the SCSM Self Service Portal with the help of an Orchestrator runbook. I am configuring the...
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